Community Resources

LIHEAP (LOW INCOME HOME ENERGY ASSISTANCE PROGRAM)

Are you or someone you know in need of utility assistance? Reminder that Jefferson County residents within 130% of the federal poverty guidelines are encouraged to apply for the Crisis Component of LIHEAP (Low Income Home Energy Assistance Program). The program assists income-eligible households in Jefferson County with home heating costs from now through June 2, 2023 or until funds are depleted.

Call (502) 991-8391 or schedule online at http://louisvilleky.cascheduler.com by (or until appointments are full, whichever comes first).

How to apply:
Jefferson County residents meeting eligibility can call the automated scheduler at (502) 991-8391 or visit online at louisvilleky.cascheduler.com.

Eligibility:

• Households within 130% of 2021-22 Federal Poverty Guidelines, and

• Received a disconnect notice from metered utility service provider, or

• Received a current bill with a past due amount, or

• Received an eviction notice if utilities are included in the rent, or

• Be within four days of running out of bulk fuel; or

• Be within ten days of running out of pre-paid electric service.

Documentation:

• Proof of all household income for the preceding month (Food Stamp award letter, Social Security Award letter, pay stubs, or proof of $0 income). Note: Zero Income forms are available at the Resilience and Community Services office at 701 W. Ormsby Ave., Suite 201 as well as the six LIHEAP locations listed below or by clicking here.

• Social Security card(s) or (official documentation with Social Security Numbers) or Permanent Residence card (Green Card) for each member of the household; and

• Disconnect notice or a current bill with a past due amount for metered utilities; or

• Eviction notice and copy of lease if heating expenses are included in the rent. or 

• Statement from utility company that shows 10 days or less of service if participating in pre-paid electric service. Include the account number and name on the account for all heating fuel sources and electric.

LOUISVILLE URBAN LEAGUE

Contact the Urban League at (502) 585-4622 for rental assistance. While they will arrange some short term support as needed, the organization really will focus on long term self-sufficiency, employment, and educational needs.

Applications are now open for assistance with one months rent + deposit. Apply here.

ST. VINCENT DEPAUL

Contact St. Vincent DePaul at (502) 584-2480 for rental, deposit, utility, food, and gas assistance.

MSD’S SENIOR CITIZEN DISCOUNT PROGRAM

Senior citizens, 65 or older with a gross annual household income of $35,000 or less, may be eligible to receive a 30 percent discount on wastewater charges and the consent decree surcharge.

How to apply: Jefferson County residents meeting eligibility can call the automated scheduler at (502) 991-8391 or visit online at louisvilleky.cascheduler.com.

Eligibility:

• Client must be 65 years of age or older and a named customer with MSD.

• Gross household income is $35,000 or less per year.

• Not currently receiving MSD’s EWRAP (Emergency Wastewater Rate Assistance Program) as of date of application.

• Senior Citizen Discount customers must re-certify annually.

Documentation:

• Proof of age (must provide driver’s license, state ID, or birth certificate).

• Proof of social security number or permanent residence card (Green Card) for each member of the household.

• Must provide proof of all income received during the previous month by any member of the household (gross).

• Proof of active utility account with Louisville Water Company and MSD. (i.e. Named customers with MSD, receiving metered water service for a property used solely for residential purposes, and owned or leased by customer as principal residence).