Services at UP

Services Our Providers Offer:

  • Assistance obtaining food stamps.

    1st Mondays 9AM - 12PM

    Family Health Centers Homeless Services

  • KYNECT

    Assistance obtaining health insurance, WIC, and other benefits.

    3rd Fridays 9:30AM - 12 PM

  • First step in the housing assistance process. See if you qualify for a supportive housing voucher.

    Mondays 9 - 11 AM and Fridays 9AM - 12PM

  • Assistance finding housing after common assessment is completed.

    Mondays: 11AM - 2 PM

    Or call (502) 637-2080, Mon-Fri, 10AM - 3PM

    Or visit at 1300 S. 4th Street #200; walk-ins accepted Tuesday-Friday, 10AM - 3PM

  • Housing help for clients with Passport Molina insurance.

    Wednesdays: 9 AM - 12 PM


  • Housing assistance for veterans.

    2nd Mondays: 9 AM - 12PM

  • Obtain legal advice and help.

    1st & 3rd Wednesdays: 9:30AM - 11:30AM

  • Schedule varies

  • Wednesdays

  • Fridays

  • Mondays

  • Schedule varies each week

  • 4th Fridays

Women’s Shelter Services We Offer:

  • UP can assist with obtaining a KY ID & birth certificates from any state.

  • We have 1 shower available on a first come, first served basis.

    Allotted time for showers: 15 minutes

  • Use UP’s address to receive mail:

    425 S 2nd St. Suite 100, Louisville, KY 40202.

    Mail left over 6 weeks will be returned to sender.

  • (UP’s #: 502-384-0001)

    UP’s phone is available during shelter hours for use.

    You may give our # for phone messages (please ask them to use your full name in message).

    When calling, please use your full name & callback #.

  • As a women’s shelter, UP provides compassionate case management to support women and children experiencing homelessness or housing instability. Case managers are available to discuss resources, provide advocacy, and offer ongoing support tailored to each guest’s needs.

    You may not have the same case manager every time, but our women’s shelter team works collaboratively and maintains detailed case notes to ensure continuity of care.

  • UP existing clients who have obtained and are staying in their own home are welcome to come to UP on Wednesdays. Housed clients who need to meet providers not present on Wednesday may be asked to wait outside until it is their time to meet with the specified provider.

  • We can only offer assistance with obtaining vital documents for clients in recovery programs.

A historic brick building with a pointed roof, arched entrance, and cross on top, surrounded by a black iron fence, with trees and street lamps in front.

Hours

Monday, Wednesday, and Friday 9am to 3pm

Closed Tuesdays & Thursdays

UP existing Housed guests are welcome on Wednesdays only.

Location

425 S 2nd Street, Louisville, KY 40202 (adjacent to Christ Church Cathedral)

If you or someone you know is seeking an overnight shelter bed in Louisville, please call the Coalition for the Homeless bed hotline (502) 637-2337 to reserve a bed. This hotline is available daily from 10am-1pm.