Our Services

(see if you qualify for a supportive housing voucher)

Fridays @ UP: 9:30am - 12:30pm

Call 502-637-2080 to begin assessment over the phone.

(after completed Common Assessment - obtain assistance in finding housing)

Mondays @ UP: 10 AM - 1:00 PM

UP can assist with obtaining a KY ID & birth certificates from any state.

We have 1 shower available on a first come, first served basis.

Allotted time for showers: 15 minutes.

Use UP’s address to receive mail:

425 S 2nd St. Suite 100, Louisville, KY 40202.

Mail left over 6 weeks will be returned to sender.

(UP’s #: 502-384-0001)

UP’s phone is available during shelter hours for use.

You may give our # for phone messages (please ask them to use your full name in message).

When calling, please use your full name & callback #.

Case Managers are available to discuss resources and offer support.

You may not have the same case manager every time, but we work as a team and keep case notes.

Clients who have obtained and are staying in their own home are welcome to come to UP on Wednesdays. Housed clients who need to meet providers not present on Wednesday may be asked to wait outside until it is their time to meet with the specified provider

See UP staff for schedule of providers.

Legal Aid (1st & 3rd Wed of the month)

Nurse (Mondays)

Free & Confidential HIV Testing

Passport housing navigator, Wednesdays: 9 AM - 12:00 PM

Seven Counties, Bridgehaven, Counseling Associates of KY

SNAP, Mondays: 9 AM - 11:30 AM

Health Department Overdose Response Team, Narcan Training

We can only offer assistance with obtaining vital documents for clients in recovery programs.